Shipping Policy

Shipping Policy

Thank you for visiting and shopping at Kanga Products (Also known as Kanga UK), following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days, but normally within 24 hrs. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment method Estimated delivery time Shipment cost
Royal Mail Large Letter 2/3 business days £3.75 GBP (UK), £10.00 GBP (EU), £15.00 GBP (RoW)
Royal Mail Small Parcel 2/3 business days £4.60 GBP (UK), £9.50 GPB (EU), £15.00 GBP (RoW)
UPS – Express Shipping. 2/3 business days £18.00 – £50.00 GBP Destination & Weight Dependent for a more accurate cost please contact us via the contacts page.

* Remember – These are estimated, for a more up-to-date and correct price please contact us using the details on our contacts page. Please also note that during these difficult time with Covid-19 that delays will/can occur, which are out of our control.

Shipment confirmation & Order tracking

You will normally receive a Shipment Confirmation email containing your tracking number(s) via PayPal. The tracking number will normally be active within 24 hours.

Customs, Duties and Taxes

Kanga Products (Also known as Kanga UK) are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

International Shipping Policy

We currently ship World Wide, though there are countries we are restricted in shipping to under international law. We Kanga Products will not break this, and will inform the customer of this if they come a particular country that falls under this policy.

Returns Policy

Our Return & Refund Policy provides detailed information about options and procedures for returning your order.